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Privacy policy

Privacy Policy

Effective Date: January 1, 2024

Welcome to Living Valor! This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, products, and services. By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect:

  • Personal Information: We may collect personal information such as your name, email address, shipping address, and payment information when you use our services.
  • Usage Information: We collect information about your interactions with our website, including your browsing and purchasing activities.
  • Device Information: We may collect information about the device you use to access our website, such as IP address, browser type, and operating system.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website and collect data for analytics and marketing purposes.

2. How We Use Your Information:

  • We may use your information for the following purposes:
    • Processing and fulfilling your orders.
    • Communicating with you about your orders and inquiries.
    • Providing customer support and resolving issues.
    • Improving our website and services.
    • Sending promotional emails and updates (you can opt-out at any time).
    • Complying with legal obligations.

3. Sharing Your Information:

  • We may share your information with third parties in the following circumstances:
    • Service Providers: We may share information with third-party service providers who assist us in operating our website and services.
    • Legal Compliance: We may disclose your information to comply with legal requirements, protect our rights, or respond to legal requests.

4. Security:

  • We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed as 100% secure.

5. Your Choices:

  • You can manage your communication preferences by unsubscribing from promotional emails.
  • You may also have rights regarding your personal information, such as the right to access, correct, or delete your data. Please contact us if you wish to exercise these rights.

6. Third-Party Links:

  • Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

7. Children's Privacy:

  • Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to Privacy Policy:

  • We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this Privacy Policy periodically.

9. Contact Us:

  • If you have any questions or concerns about this Privacy Policy, please contact us at livingvalorbrand@gmail.com.

By using our website and services, you signify your agreement to this Privacy Policy. Thank you for choosing Living Valor.

 

What We Are Here to Do

Living Valor exists for two reasons.

The first is to make something good. Every candle we pour is made by hand, in small batches, in Georgia. We use clean materials, take our time, and put our name on every jar. If we would not burn it in our own home, we will not sell it.

The second is to use what we make to point at something bigger. Our family has walked through more than we ever expected, and we have come out the other side with a faith that held, a marriage that lasted, and two sons who remind us every day that life is a gift. We do not have all the answers. We just have our story, and a belief that sharing it might help someone else feel less alone in theirs.

If you are walking through something hard, we would love to hear from you. If you are looking for a candle that was made with care and meant for real life, you are in the right place.

Shop our candles and stand with us.